Jai Dog Adoption Process
From street to sofa: we’ve got it covered
With years of rescue experience under our belt, and a truly world-class shelter in which to raise and socialise our dogs, we pride ourselves on the unique level of service, insight and care we’re able to offer our adopters. Our unique “street-to-sofa” adoptions service ensures that you and your dog will experience the upmost care and proficiency at every step of the journey.
Here’s what you can expect from every stage of the process:
Getting to know each other
1. Take a look around
Maybe you’ve been following our work for a while and have finally decided the time is right to adopt a Jai Dog; or maybe this is the first time you’ve heard of us. Either way, we welcome you to take a good look around our website, familiarise yourself with our adoptions service and The Farm (our stunning Thai shelter) and – of course – meet the gorgeous rescue dogs currently looking for a home.
2. Submit an adoption form
If you think you’re ready to adopt, the next step is to fill in an adoption form. You’ll be taken through a short pre-adoption checklist first to make sure you’re eligible to adopt a Jai Dog, before getting stuck into more detailed questions about you and your home, lifestyle, working patterns, etc.
We use this to base our matchmaking decisions on, so do make sure you answer all questions fully and honestly: it will help us find you your perfect dog!
3. Leave it with us!
Once submitted, you’ll receive confirmation that we’ve received your form. Please check your junk / other folders (and save us as a trusted contact to make sure you don’t miss any communications from us in the coming weeks!)
It may take us up to 10 days to respond to your enquiry. This is because we’re a very small team who pride ourselves on providing a high-quality, thorough start-to-finish adoption service, which means we read every single enquiry in detail to ensure the best possible match between adopter and dog.
We read your adoption form in detail and confirm whether we’re able to take your adoption forward. If for whatever reason we think a Jai Dog may not be right for you, we will always tell you at this stage so as to avoid getting your hopes up.
We pride ourselves on considering all applicants, regardless of your living circumstances and we’ll never turn an aspiring adopter away without reading your form in detail first. But in the rare instance that we deem an applicant unsuitable / unready for the process of adopting a Thai rescue dog, we’ll be sure to let you know and make sure that we’re not wasting your time.
At the end of Stage One...
…you will have:
- Learned more about who we are and what we do
- Gained a better understanding of the process involved in adopting a Jai Dog. This page is a great place to start, and you can check our FAQs for more information.
- Passed the pre-adoption checklist
- Filled in an adoption form
…we will have:
- Read through your form in detail
- Started thinking about which dogs you might be best matched to
Making the perfect match
1. Your adoption journey begins
Assuming we think you’ll be a good fit for a Jai dog, we’ll get in touch and let you know that you’ve passed out initial checks and outline the next steps.
A quick note on our waiting list system:
Whilst we’re normally able to kick start your individual adoption provess as soon as we’ve approved your form, there may be times when we need to place you on a short waiting list.
It may be that we’re running low on transport opportunities, meaning that there are already a number of people ahead of you still waiting for their dog; or if you have niche requirements, it might be taking us a little longer to move your application forward. But whatever the reason, we’ll be sure to let you know if it’s looking like things may take longer than usual, alongside our best estimate of how long things might take.
We always aim to be as up front about the situation as possible so you know exactly where you stand from the outset.
2. Speaking with the adoption team
As soon as we’re able to begin your journey, we’ll email you to arrange a kickoff call. This is a chance for a member of our adoption team to get to know you better and chat through your requirements in more detail.
3. A match is made
Now that we’ve got all your information on file and we’ve spoken to you in detail, we take all the information you’ve given us and discuss whichever dogs we feel will be most suitable. We’ll send you their bios alongside a few extra photos and videos and let you review our suggestions.
Hopefully, it’ll be love at first sight! But we understand that the chemistry needs to be just right, so we’ll always take the time to make sure you’re happy with the match before going any further.
4. Pay your adoption deposit
Once your 100% happy with your match, we know you’ll be excited to bring your dream dog home as soon as possible. At this stage we take a non-refundable deposit of £50 which allows us to begin the necessary preparations for travel. You’ll be emailed information about how to pay your deposit, and sent a confirmation and receipt for your records.
At this stage, we’ll also introduce you to your very own Jai Dog adoption liaison, someone who’s on hand to help you through the adoption journey, offer advice, and answer any questions you may have.
They’ll be in touch to arrange the best time for your Show & Tell call…
5. Book your Show & Tell call
The Show & Tell is the perfect opportunity for everyone to get to know each other better.
Taking place over video call, it allows you to show us your home and outdoor space. We’ll also tell you more about what you can expect from the first days and weeks after bringing your dog home, give you some more in-depth advice on how to prepare, and to answer any questions you may have.
Show & Tell calls usually last around an hour.
6. Final paperwork
Following your Show & Tell call, we’ll send you an adoption contract to read and sign. We also ask that you pay the remaining balance. You’ll be emailed a receipt for your records, and your liaison will be on hand to answer any questions you might have.
Our adoption fees:
Our standard adoption fee is £975. We don’t charge anything for the dog themselves – the adoption fee covers all elements of the rehoming process, including: flights, vaccinations and medication, microchipping, and travel paperwork.
We’re reliant on flight volunteers to allow us to keep our costs down, helping to make adopting a dog from Thailand affordable. We have an extensive network of volunteers (although we’re always looking for more!) so are usually able to source a flight within 4-6 weeks of your deposit being paid…sometimes sooner if you’re really lucky!
If you would like to speak to us about fast-tracking your dog’s journey, we do have the option of sending your dog direct to the UK. However, please note that direct flights cost in the region of £1,500-£2,000. We’ll discuss all available options during your Show & Tell call, so please do let us know if you’d like to consider this option.
By the end of stage two...
We will have:
- Matched you to the perfect dog
- Got to know you better during the Show & Tell call
You will have:
- Been given all the information you need about your dog, the settling in process, and what to expect
- Asked any specific questions you may have
- Signed your adoption contract
- Paid your remaining adoption fee, allowing us to book your dog’s transport
Putting the wheels in motion
1. Freedom flight booked
We now confirm the process of preparing your dog for travel. This includes completing pre-travel paperwork and vet checks, as well as sourcing a space on the next available flight.
2. Dial in for an update
One of our favourite parts of the process… We know that you’ll be impatient for your new dog to arrive (as adopters ourselves, we’ve all been there!), so to make the wait a little easier, we invite you to book in a 1-on-1 video call with your dog.
During this call, one of our shelter wardens will be happy to dial your dog in for a catch up (although we train and socialise our dogs prior to adoption, they’ve yet to master the use of a phone!)
This is a wonderful opportunity to check in on your dog and help keep the excitement alive while you wait.
3. Homeward bound
It’s finally time! On the day of travel, we take our dogs to Bangkok airport where we meet the flight volunteer (or cargo representative if you’ve chosen to fly your dog direct to the UK). We wait with the dogs until they’re all checked in and try to keep them as relaxed as possible.
Whilst long journeys can be stressful for any dog, the airlines take good care of the animals on each flight. However, it’s important to be aware that your dog will likely be a little overwhelmed when they first meet you: it’s very normal for rescue dogs to take at least a few days to sleep off the experience and begin to relax into their new surroundings.
By the end of stage three...
We will have:
- Completed all pre-travel paperwork and vet checks
- Secured a flight volunteer and planned their journey home (or booked your dog onto a direct flight if you’ve chosen the express adoption option)
You will have:
- Received lots of extra photos and videos of your dog while you wait for them to arrive
- Been given an arrival date and estimated time slot, as well as details about where to pick your dog up
Home sweet home
1. Collecting your dog
You’ll have been updated throughout the duration of your dog’s journey. If they’re flying into mainland Europe, they’ll be picked up by one of our trusted pet couriers who will turn on tracking for their onward travel so you can keep an eye on their progress. They’ll also be in touch once they reach Calais to confirm their ETA.
We’ll send you all the details about where and when to meet your dog (likely a service station that serves as the most central location) so you can be ready and waiting for them to arrive. Remember this moment: it’s the first glimpse of your new best friend!
Your dog will arrive with their paperwork, passport and vet records for you to keep. If space allows, we also advise that you keep the crate they travelled in: it ensures they’re kept nice and safe on the trip back home, and gives them a safe, familiar space to sleep and relax whilst they acclimatise to their new surroundings.
2. Welcoming them home
Whilst the long journey home may be over, it’s now that your adoption journey truly begins. You’ll be given plenty of information about how to prepare for your new arrival: we’ll send you a bespoke information pack with information about your dog’s specific temperament and needs and ensure you have all the resources you need to get started.
This means you’ll be well prepared to give them everything they need to make a smooth transition from our shelter to your sofa!
3. A little patience goes a long way
Remember, all dogs can take time to settle into a new environment, and after the upheaval of the journey home, your new dog may be uncharacteristically nervous, anxious, or agitated for the first few weeks.
We often talk about the rule of 3:
- 3 days to fully unwind after the journey;
- 3 weeks before they start to feel comfortable enough to come out of their shell;
- and 3 months before they begin to feel like part of the family.
Keep this in mind during those early stages, and don’t worry if it takes a little time to get the hang of things! A little love and patience goes a long way, and building a unique bond with your new rescue dog is one of the most rewarding things you can experience.
4. My dog is a Jai dog!
When you adopt a Jai dog, we welcome you into our amazing community of adopters, all of whom have gone through all these steps and are happy to share their advice and anecdotes. We invite you to join our private Facebook group where you can share stories, tips and photos.
If you a fan of social media, please be sure to tag us in your photos. You can now officially say: #mydogisajaidog!
We miss our dogs terribly once they’ve left the shelter, but it’s all so worth it knowing that they’re living such happy, full lives. We love to see what they’re up to, and we’re always grateful to see how they’re getting on.
We wish you and your new dog every happiness together: thank you so much for adopting a Jai Dog and giving them the forever home they deserve.
By the end of stage 4...
We will have…
- Sent you detailed information about where and when to collect your dog
- Sent you a bespoke information pack designed to help you settle your Jai Dog in as smoothly as possible
- Provided you with plenty of advice and resources to set you up for a very happy life with your new dog!
You will have…
- Been counting down the days! (But don’t worry, you’ll also have received extra photos and videos of your dog as you wait for them to arrive.)
- Received an invitation to join our Facebook adopters group
- Welcomed your gorgeous new Jai Dog into your home, ready to begin your lives together
Any more questions?
If you’d like to know anything further about our adoptions, including prices and other details, please take a look at our FAQs:
How much does it cost to adopt a Jai Dog?
To the UK
We are committed to giving as many Thai dogs the chance to live a happy life overseas as possible, and do our best to keep rehoming costs as low as we can in order to facilitate this. We do not charge anything for the dog themselves – the adoption fee covers all elements of the rehoming process, including: flights, vaccinations and medication, microchipping, and travel paperwork.
Our UK adoption fee is: £975
From within Thailand
Adoptions within Thailand are free of charge. As we do not charge a fee for our dogs, the only costs will be your travel to come and collect your newly adopted dog.
If you’re able to provide a donation in your new dog’s name to help contribute towards our rehoming work, we’re always very grateful for gifts of any size.
To elsewhere overseas
We don’t tend to adopt our dogs to countries outside of the UK or Thailand. However, if you have a prior relationship with the charity (for example, if you’ve visited the shelter or adopted one of our dogs already) it may be possible for us to arrange to fly one of our dogs to you. Costs will vary depending on the size of the dog, where it’s being flown to, and a few other factors: the total fee can be anywhere between $800 – $3000. Please get in touch with us via email@example.com for more information.
Will my dog be microchipped?
Yes! All Jai Dogs are microchipped prior to travel. You’ll simply need to register your dog’s microchip to your name once they’ve arrived, for which we’ll provide instructions.
Will my dog be vaccinated?
Yes! Your dog will have been administered their full course of vaccinations against diseases including: parvovirus, distemper, hepatitis, parainfluenza and leptospirosis.
All our dogs receive a TITER test, an antibody blood test which confirms the absence of a wide number of diseases, including rabies. They are also administered with tapeworm treatment, and all medical paperwork will be officially endorsed prior to travel. Prior to travel, each dog will also receive a 4Dx snap test which tests for six vector-borne diseases, which includes heartworm, lyme, ehrlichia and anaplasma. If tested positive, your dog will be treated with a course of antibiotics to clear the infection.
We regularly treat our dogs for worms, ticks and fleas at the shelter: however, please be aware that no flea / tick treatment is 100% effective. Your dog will arrive with their full vaccination and medication record. Rest assured that your dog will have been thoroughly vet-checked and treated before they fly to ensure they’re ready to start their new lives in the best possible health.
We feel it our duty to also make every adopter aware of Leishmaniasis, a parasite inflection spread by flies. While there is little-to-no evidence of dogs catching Leishmaniasis from Thailand and the disease is mainly found in Southern Europe or anywhere warm where there are sandflies present, we recommend that all applicants read up on the disease in case you plan to take your dog abroad. While it’s an uncurable disease, dogs can live happy long lives with Leish on life-long treatment.
Will my dog be trained and socialised?
We pride ourselves on our street-to-sofa adoption service and take great care to prepare our dogs for their new lives before they leave the shelter. All dogs are given collar-and-lead training, and we enjoy teaching them basic commands (or more complex tricks to our eager learners!) Your dog will be toilet-trained in their current kennel/farm environment – fair warning, however, this doesn’t always translate to house-training! That said, we find most of our dogs pick this up within a matter of weeks.
With a team of full-time staff living round the clock at The Farm, and a number of regular visitors and volunteers, our dogs have ample opportunity to interact and make friends with different people. They’re also able to socialise safely with other dogs on The Farm, thanks to the ‘bubble system’ we have in place. This means there is far less risk of fighting and territorial behaviour than in most large shelters; the living environment on The Farm encourages them to build good habits around dogs of all ages.
However, please be aware that shelter life is rarely best suited to a domestic dog’s needs and large numbers of dogs living together are more prone to squabbles and scraps. We’re always on hand to break up fights on the odd occasions they arise but you should be aware that, coming from a shelter environment, your dog may need time and training to help them adjust to life in a home and learn perfect pet etiquette.
What do I do if I need help after I’ve adopted my dog?
Time, patience and a lot of tender loving care will be vital to ensure your new adopted dog settles into their new home and environment. Our adoption team will talk you through what you can expect, and provide ample resources and advice to help you settle in your new arrival.
Rescue dogs are incredibly adaptable, and we’ve been delighted to watch our dogs take to their new lives across the world with such joy and resilience. Our team have extensive experience matching dogs to the right home, helping to make the settling in phase as seamless as possible: but if you do experience any issues, we will be happy to refer you to one of our recommended behaviourists in the UK if needed.
How accurate are your dog bios?
We pride ourselves on our in-depth knowledge of all the dogs in our care, and are committed to providing honest and transparent information. It is nobody’s best interest for us to lie – this would simply set the dog up for failure, and would lead to lots of unhappy adopters!
We will always be upfront about any known behavioural traits and will only ever place dogs in homes where the adopter is fully aware of and prepared for specific characteristics that may need to be considered while they adjust to life in a new home.
What’s more, if there’s a specific element of your lifestyle that may need catering for (for example, a family with young children), we will do our best to prepare and familiarise your dog with this prior to their leaving the shelter. We take our adoption responsibilities seriously.
It’s hugely important that adopters enter into the journey of rescuing a former street dog with healthy expectations. For a rescue dog to thrive in their new life, they require patience, care and consistency. It may take your dog time to adjust to their new surroundings, no matter how easy-going their true nature, and you may not see their full personality emerge for a little while. This is what makes adopting a dog so special and uniquely rewarding: whether it takes days or months to form, the bond between rescue dog and adopter is one built on mutual trust, compassion and understanding.