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We might be a small team, but we try out best to ensure your items are shipped within 5 working days. Thank you for your patience & support, and for any questions on delivery and shipping times please get in touch.

Please remember that shipping times only refer to our physical products: if you have purchased one of our virtual items, this will fund the purchase of shelter supplies for our dogs and you will therefore not receive the item yourself. Instead, keep an eye on your inbox for a digital certificate to say thank you for your generous gift!